FAQ

MINDS Social Enterprise is a business unit run by MINDS that aims to empower adults with intellectual disabilities through vocational training and work engagement opportunities. We run business activities that provide goods and services by our trainees, and the profits earned go to these trainees as monthly allowance.

Charity is the act of giving something without getting anything in return. In our case, we are not seeking donation, but rather providing goods and services to customers like a regular business. The purchases made by customers go a long way in empowering our trainees as they create work engagement opportunities and provide them with a monthly allowance. 

We strive to produce high quality products to gain customers’ support and not purchase out of sympathy. We take all feedback on our products and services seriously and welcome you to share them with us. Contact us here for any feedback or enquiries. 

Our cookies last 2 months unopened in a cool, dry place. Once opened, refrigerate and consume within 2 weeks.

Our cookies are made with halal ingredients, sourced responsibly. However, please note that we are not halal certified.

• We provide free delivery to one location for orders of $500 and above (Inclusive of GST).
• For orders below $500, a delivery surcharge of $12 per location is applicable, with a cap of 2 locations per delivery.
• Our delivery schedule runs from Monday to Friday, between 11:00am and 5:00pm, excluding public holidays.
• Delivery dates cannot be changed within 2weeks prior to delivery.

Upon confirmation, we will need 4-6 weeks to prepare your item.

Please note that most handmade products come with slight variations and imperfections – no 2 pieces are identical and each piece is a personal gift. Our beneficiaries work hard to produce top quality products and they take pride in their work. If you have any feedback/suggestions on how we can improve on our goods & services, please let us know.

Yes, we do! We enjoy participating in events to showcase our baked goods together with our clients with special needs. We may require a minimum order depending on the event, and our attendance will be subject to availability. We would appreciate it if advance notice could be given to us. Thank you!

We accept payment through PayNow UEN Number and Internet Banking (IB).